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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Curran

March 19, 2026

5  out of  5
rating by Mike Curran
"Worked with Noah on my insurance needs and he was able to provide me with the same insurance I had with a competitor for almost 45% less. Super happy with the process and the savings was by far the best I could find anywhere. I would highly recommend the Katie Rider team for your insurance needs!"
We responded:
"Thank you for your kind review of State Farm Agent Katie Rider’s Team. We appreciate it!"
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Mark Burcham

March 19, 2026

5  out of  5
rating by Mark Burcham
"Got a quote, we liked it and we made the switch"
We responded:
"Thanks so much for the amazing review, Mark! We really appreciate your support here in Columbus . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Barbara Keaton

March 19, 2026

5  out of  5
rating by Barbara Keaton
"After calling State Farm and Noah returning my call, he helped me set up the policies needed for my vehicle and home. The customer service that Noah offered was beyond what I have experienced with other insurance companies in the past, he listened and came through for me! Great job!"
We responded:
"Thank you so much for the 5-star rating, Barbara! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Si

March 13, 2026

5  out of  5
rating by Si
"I worked with Justice and she did a great job at helping me with some issues I was having and was very understanding helping resolve the issue with no further escalation. 10/10 service allowing me to feel comfortable with where I’m putting my money!"
We responded:
"Si, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sophe Sonn

March 5, 2026

5  out of  5
rating by Sophe Sonn
"Previously, I wasn't in good hands at all! I went looking for Jake - from State Farm and got Noah. No hassle, no drama. I was first greeted by friendly faces. Noah is super kind and very professional. Knows exactly what I needed help with and explained the process thoroughly. I left feeling so accomplished and proud. Thanks guys, keep up the good work!"
We responded:
"Sophe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Katie Rider’s Team here in our Columbus office. "
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Gabriel Hernandez

March 4, 2026

5  out of  5
rating by Gabriel Hernandez
"Noah was very helpful and gave me a good rundown of the different coverages they provide."
We responded:
"Thank you so much for the 5-star rating, Gabriel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ryan Smith

February 25, 2026

5  out of  5
rating by Ryan Smith
"Nice people to work with and super friendly. Made the transition on insurance very easy and understandable."
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Columbus . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Machelle Baker

February 25, 2026

5  out of  5
rating by Machelle Baker
"Recently set up rental insurance and Adam made it so easy! I been with State Farm insurance for home , automobile and rental over 25 years and with Katie for at least 8 years. Always the best care."
We responded:
"Wow, thank you for the 5-star review, Machelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Stan Vint

February 24, 2026

5  out of  5
rating by Stan Vint
"Knowledgeable polite efficient Great job Nii ooo ah"
We responded:
"Thank you so much for the 5-stars, Stan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Rider’s Team anytime."
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The Real Bandmanj

February 20, 2026

5  out of  5
rating by The Real Bandmanj
"Amazing agent, cared, didn’t give any run around, good communicator and listener, great attitude, excellent agent very rare in his field"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jenna DeCarlo

February 20, 2026

5  out of  5
rating by Jenna DeCarlo
"Quick and efficient process to set up a state to state transfer for renter an auto insurance! Thanks, Everett!"
We responded:
"Wow, thank you for the 5-star review, Jenna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Alexander Marx

February 13, 2026

5  out of  5
rating by Alexander Marx
"Jessica Martinez was very helpful and patient, willing to work with me to figure out the perfect policy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Katie Rider’s Team here in Columbus . "
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Philip Muinamo

February 13, 2026

5  out of  5
rating by Philip Muinamo
"Noah was amazing. Great agent to talk to. Very patient and interactive."
We responded:
"Philip, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Katie Rider’s Team here in our Columbus office. "
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Emily Clementz

January 29, 2026

5  out of  5
rating by Emily Clementz
"Noah was awesome! He was very patient and very helpful! The whole process was easy, and I would definitely recommend!"
We responded:
"Emily, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Susan Thompson

January 23, 2026

5  out of  5
rating by Susan Thompson
"I had a terrific experience with Jessica helping me navigate a new car insurance policy. She was very helpful in terms of explaining various policies and I really appreciate it very much. She is a wonderful representative for State Farm!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Columbus to know that you had such a wonderful experience with us here on State Farm Agent Katie Rider’s Team. Thank you so much for the 5-stars, Susan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Rider’s Team anytime. "
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Meri Kullberg

January 20, 2026

5  out of  5
rating by Meri Kullberg
"Adding a new vehicle to our State Farm insurance policy was fast and easy with the help of Jada and Katie Rider’s team! Jada was friendly, helpful, communicative and efficient. Another reason why we continue to choose State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Meri, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Rider’s Team—we are always here to help! "
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Abinav Suresh

January 16, 2026

5  out of  5
rating by Abinav Suresh
"I was able to reduce my vehicle insurance by over 30% and get better coverage"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Rider’s Team. "
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Andy Pierce

January 15, 2026

5  out of  5
rating by Andy Pierce
"Jada was fantastic. Very knowledgeable and extremely helpful and professional."
We responded:
"Andy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tammy Malone

January 14, 2026

5  out of  5
rating by Tammy Malone
"I am very happy with the help I got because Noah helped me get insurance and life insurance for a good price"
We responded:
"Tammy, thank you for your wonderful review of State Farm Agent Katie Rider’s Team! Tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Rider’s Team! "
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Mina Massoud

January 10, 2026

5  out of  5
rating by Mina Massoud
"Very Good Customer service, friendly staff"
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La m

January 10, 2026

5  out of  5
rating by La m
"Nothing but good experience with this insurance agent Got call from Jessica on Friday about my insurance policy I was thrilled when she went through with me about my policy for my 2 cars explained everything very professional and very helpful Thank you"
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Debbie Keri-brown

December 30, 2025

5  out of  5
rating by Debbie Keri-brown
"Justice was very patient and helpful during this difficult time. She was professional, attentive, compassionate and eager to assist. I was frazzled a bit from all the efforts I've been putting in since the accident a week ago. She scanned documents and uploaded them to the claim file for State Farm. She offered her continued support throughout the claims process including sending messages to State Farm claims staff, leaving voice mails and agreeing to follow up on issues. She maintained eye contact and was professionally attired. I did not feel rushed. She's an asset to the agent she works for as well as the corporate State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Justice was able to help. If you ever have any questions or need assistance, we’re always here to help! - Katie"
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Kevin Wnek

December 18, 2025

5  out of  5
rating by Kevin Wnek
"Great experience. Same coverage as my liberty mutual policies, but way more affordable!!! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Katie"
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Austin Washburn

December 12, 2025

5  out of  5
rating by Austin Washburn
"Jessica was very helpful, 5 stars"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're glad to hear Jessica was able to help. If there is anything else we can do to help, please let us know! - Katie"
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Jacqueline Andrade

December 9, 2025

5  out of  5
rating by Jacqueline Andrade
"Jessica was such a great help both with explaining my plan but also making sure I understood what that meant. She was patient, supportive and most of understanding of our needs! Thank you so much!"
We responded:
"Thank you for taking the time to review our State Farm office! We’re delighted to hear that you had a positive experience and that Jessica was able to assist you. Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs. - Katie"