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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nancy myers

December 5, 2025

5  out of  5
rating by nancy myers
"Noah was very friendly, polite, I felt I was talking to a friend instead of an agent, we talked about other things as well as insurance. By the time I got off the phone I knew I picked the best insurance company. Thanks Noah ! Your Awesome. 😄"
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Jeff Daniel

December 5, 2025

5  out of  5
rating by Jeff Daniel
"Very easy to work with. And very helpful during all the changes we had from the move."
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Michaela Taylor-Kelley

December 5, 2025

5  out of  5
rating by Michaela Taylor-Kelley
"I received great service from Everett in setting up new insurance plans for moving back to Ohio from another state. Thank you."
We responded:
"Hi Michaela! We appreciate your review! We're delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie Rider"
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OhSheSavage

December 1, 2025

5  out of  5
rating by OhSheSavage
"Always very professional and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Katie"
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Pamela Janis

November 28, 2025

5  out of  5
rating by Pamela Janis
"Noah is the agent i worked with, and i highly recommend Noah. He is very VERY thorough & helpful. Also, patient ! So very pleasant too; a most enjoyable experience! Thank you, Noah!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're so happy to hear that Noah was able to assist! If there is anything else we can do to help, please let us know! - Katie"
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Bhranti Patel

November 26, 2025

5  out of  5
rating by Bhranti Patel
"Jessica martinez was so nice with us and explained everything into the depth and she also made the process easier with switching insurance, it was so nice working with her and thank you once again:)"
We responded:
"Thank you for taking the time to leave us a 5-star review! We greatly appreciate you. - Katie"
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Khalid Elmie

November 19, 2025

5  out of  5
rating by Khalid Elmie
"Jessica explained everything well and kept it super simple"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
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Catherine Canada

October 28, 2025

5  out of  5
rating by Catherine Canada
"Justice always greets me with a smile. She is so pleasant to me and very helpful. I couldn’t ask to have a more wonderful person than Justice to help me with my needs!!! Thank you Justice!!! 5stars to you!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're so happy to hear that Justice able to help! If there is anything else we can do to help, please let us know! - Katie"
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Abdikadir Hassan

October 15, 2025

5  out of  5
rating by Abdikadir Hassan
"Help me with everything that I needed help with and answered all of my questions I would recommend working with her."
We responded:
"Glad we could be of assistance to you, and thank you for taking the time to leave us a review! Let us know if we can help with any questions that you may have in the future. We're always more than happy to help! - Katie"
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Nina L

October 14, 2025

5  out of  5
rating by Nina L
"Noah gave me exceptional service, which is what I was looking for to return to State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Noah. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
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My Favorite Biking Trail

October 9, 2025

5  out of  5
rating by My Favorite Biking Trail
"Everette was professional, courteous and knowledgeable. He was diligent in pricing the coverage properly and his service was great as well. He sent the appropriate documents to my bank before I asked. I appreciated his Thoroughness and follow through."
We responded:
"We’re thankful for your feedback and are so happy that Everett was able to help! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Katie"
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George Jetson

October 7, 2025

5  out of  5
rating by George Jetson
"Adam provided excellent service setting up my renters insurance policy. He was very easy to talk with and very quick to provide coverage documents required by my landlord. Kudos, Adam for a job well done!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Adam. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
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Alec McIntyre

September 28, 2025

5  out of  5
rating by Alec McIntyre
"Everett did a great job of updating our renters insurance policy. Have been here for a while and everyone I deal with is excellent. Thank you all so much!"
We responded:
"We’re honored by your positive feedback and are happy to hear Everett helped take care of your needs! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Katie"
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Anna Walters

September 26, 2025

5  out of  5
rating by Anna Walters
"I’ve had an amazing experience with Katie Rider State Farm! Everyone here is professional, knowledgeable, and always willing to help. They make me feel like a valued customer every time I call or stop by. Excellent service and peace of mind knowing my insurance is in great hands!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
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Adam Fireovid

September 26, 2025

5  out of  5
rating by Adam Fireovid
"Samantha was amazing and helped me throughout the entire process, couldn’t recommend this office enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Katie"
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Jada De Los santos

September 26, 2025

5  out of  5
rating by Jada De Los santos
"Such a great agent and team ! Definitely recommend Katie Rider Insurance !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Katie"
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Samantha Walters

September 26, 2025

5  out of  5
rating by Samantha Walters
"I had such a great experience with Katie Rider State Farm! The team is professional, friendly, and always quick to answer any questions I have. They made the process simple and stress-free, and I really appreciate how they take the time to explain everything clearly. Highly recommend this office for anyone looking for excellent customer service and reliable coverage!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
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Keith Stollings

September 12, 2025

5  out of  5
rating by Keith Stollings
"Easy to deal with,great service from Everett explained everything I wasn't sure of,would highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Katie"
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Brianna Campbell

September 5, 2025

5  out of  5
rating by Brianna Campbell
"Adam did a great job at switching my car insurance for me quick and easily, while also saving me a lot of money."
We responded:
"Hi Brianna! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Adam was able to help. If you ever have any questions or need assistance, don't to reach out! -Katie Rider"
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Stephanie Baker

August 28, 2025

5  out of  5
rating by Stephanie Baker
"Spoke with Everett Ogden -- he was very helpful in getting me set up with a policy quickly today."
We responded:
"Thank you, Stephanie, for sharing your experience! We’re so glad Everett was able to assist you quickly and make the process smooth. We appreciate your trust and look forward to being here for you anytime you need us. – Katie Rider "
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Monroe Lin

August 18, 2025

5  out of  5
rating by Monroe Lin
"Noah was patient and nice, explaining things clearly to me."
We responded:
"Thank you, Monroe, for your kind words! We’re so glad Noah was able to take the time to explain everything clearly and make the process easier for you. We appreciate your trust and are always here to help. – Katie Rider"
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Kirsten Kamphuis

August 13, 2025

5  out of  5
rating by Kirsten Kamphuis
"Very sufficient, helpful and informative."
We responded:
"Thank you, Kirsten, for your wonderful feedback! We’re so glad you found our team to be helpful and informative. We appreciate your support and look forward to assisting you anytime. – Katie Rider"
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Amanda Young

August 1, 2025

5  out of  5
rating by Amanda Young
"Spoke with Andrea Greene from Katie’s office today on the phone today. Dealing with insurance is just another task on the to do list that annoyingly never seems to end. Andrea made my day, she saw the issue right away and corrected it on the spot. I appreciate people who see an issue and just fix it. She was personable and so kind. Not always something you experience in this crazy world. I am grateful!"
We responded:
"Thank you so much, Amanda, for your thoughtful review! We’re thrilled to hear Andrea was able to quickly resolve your issue and make the process such a positive experience. It’s wonderful to know that her kindness and professionalism stood out to you. We always strive to make things easier and provide the support our customers deserve. Your kind words mean so much, and we’re grateful to have you as part of our State Farm family. – Katie Rider"
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Eric Hoambrecker

July 30, 2025

5  out of  5
rating by Eric Hoambrecker
"Great customer service. Everett took care of everything I needed. Would recommend this agency to others looking for insurance."
We responded:
"Thank you, Eric, for your kind review! We’re so glad Everett was able to take care of everything you needed and make the process smooth. We truly appreciate your recommendation and look forward to being here whenever you need us. – Katie Rider"
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Jyotsna Sreenivasan

July 25, 2025

5  out of  5
rating by Jyotsna Sreenivasan
"Noah patiently helped me choose the right car insurance."
We responded:
"Thank you so much, Jyotsna! We're glad we could help you find the right coverage and make the process smooth and stress-free. If you ever have any questions or need anything down the road, we're always here to help. We truly appreciate your trust and support!"